Privacy Policy
Effective Date: 05/23/2022
Privacy Policy
Thank you for visiting Infinity Direct Primary Care, PLLC ("we," "our," or "us"). We are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.
Please read this Privacy Policy carefully. By using our website, you agree to the practices described below.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
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Name
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Email address
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Phone number
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Mailing address
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Date of birth (when applicable)
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Insurance information, if provided
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Membership inquiry information
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Appointment requests
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Messages submitted through contact forms
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Payment information (processed through secure third-party payment processors)
Health Information
If you become a patient, we may collect Protected Health Information (PHI) as part of providing medical care. This information is handled in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Please avoid submitting sensitive medical information through website contact forms unless specifically instructed to do so.
Information Collected Automatically
When you visit our website, we may automatically collect information such as:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited
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Time spent on our website
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Referral website
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Cookies and similar technologies
How We Use Your Information
We use your information to:
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Respond to inquiries
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Schedule appointments
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Manage Direct Primary Care memberships
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Provide healthcare services
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Communicate regarding your care
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Process payments
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Improve our website
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Maintain website security
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Comply with legal obligations
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Send updates or newsletters if you have opted in
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
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Remember preferences
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Analyze website traffic
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Improve website performance
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Understand visitor behavior
You may disable cookies through your browser settings, although doing so may affect website functionality.
Third-Party Services
We may use trusted third-party providers for services including:
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Website hosting
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Payment processing
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Appointment scheduling
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Secure patient portals
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Email communications
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Analytics
These providers only receive the information necessary to perform their services and are expected to maintain appropriate security measures.
HIPAA and Medical Information
If you are a patient of our practice, your medical records are protected under applicable healthcare privacy laws. This website Privacy Policy supplements, but does not replace, our Notice of Privacy Practices, which explains how your medical information may be used and disclosed.
SMS and Email Communications
If you provide your phone number or email address, you may receive communications regarding:
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Appointment reminders
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Membership information
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Billing notices
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Practice updates
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Responses to your inquiries
You may opt out of non-essential communications at any time. We will continue to send communications necessary for your care or membership when appropriate.
Payment Information
Payments made through our website are processed by secure third-party payment processors. We do not store complete credit card information on our servers.
Sharing Your Information
We do not sell your personal information.
We may share information:
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With service providers assisting our practice
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As required by law
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To protect patient safety
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During a business transfer such as a merger or acquisition
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With your authorization
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have rights to:
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Access your personal information
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Request corrections
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Request deletion where permitted by law
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Receive copies of your information
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Withdraw consent where applicable
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Opt out of certain communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate parental consent.
External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective when posted on this page. The Effective Date at the top of this policy will indicate the latest revision.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Infinity Direct Primary Care, PLLC
2259 N 9th St, Suite 105
Broken Arrow, OK 74012
Phone: 918-893-3698
Email: infinitydirectprimarycare@gmail.com
Notice: This Privacy Policy applies to information collected through this website. Patients of the practice will also receive our Notice of Privacy Practices, which explains how medical information is used and protected under applicable healthcare privacy laws.
